MAXIMIZING PERSONAL POTENTIAL (MPP)
What would happen if everyone in your organization had the
opportunity to work at their highest potential?
Ensuring that everyone has the competencies necessary to excel is
essential to your competitive advantage. Your employees are your
most important asset. Invest wisely!
The following modules are unique in that they can be customized and
facilitated specifically for your industry and employees. Whether you
have 100 participants or 10, each session will address the specific
issues facing your company. Our dynamic and entertaining
facilitators take the time to get to know your company and your real
world concerns.
SUGGESTED MPP MODULES:
• Leadership
• The Practical Coach
• Performance Management
• Professional Customer Service
• Harassment
• Diversity
• Dealing with Challenging Employees
• Progressive Steps of Discipline
• The Termination Process
• Effective Communication Skills
• Winning Techniques for Motivating Employees
• Hire Right: Perfecting Your Interviewing Skills
• Effective Business Writing
• Preventing and Defusing Violence
• Workplace Safety 101
• Principles of Time Management
• Organizational Teamwork
• Effective Delegation Skills
• Managing Conflict
• Managing Stress
• Managing Change
• It’s the Law!(ADA, FMLA, etc): The Legal Side of Management
• Improving Client/Customer Satisfaction
• Professional Customer Handling Skills
• The Basics of Supervision
• Time and Priority Management
• Train the Trainer: Effective OJT
What would happen if everyone in your organization had the
opportunity to work at their highest potential?
Ensuring that everyone has the competencies necessary to excel is
essential to your competitive advantage. Your employees are your
most important asset. Invest wisely!
The following modules are unique in that they can be customized and
facilitated specifically for your industry and employees. Whether you
have 100 participants or 10, each session will address the specific
issues facing your company. Our dynamic and entertaining
facilitators take the time to get to know your company and your real
world concerns.
SUGGESTED MPP MODULES:
• Leadership
• The Practical Coach
• Performance Management
• Professional Customer Service
• Harassment
• Diversity
• Dealing with Challenging Employees
• Progressive Steps of Discipline
• The Termination Process
• Effective Communication Skills
• Winning Techniques for Motivating Employees
• Hire Right: Perfecting Your Interviewing Skills
• Effective Business Writing
• Preventing and Defusing Violence
• Workplace Safety 101
• Principles of Time Management
• Organizational Teamwork
• Effective Delegation Skills
• Managing Conflict
• Managing Stress
• Managing Change
• It’s the Law!(ADA, FMLA, etc): The Legal Side of Management
• Improving Client/Customer Satisfaction
• Professional Customer Handling Skills
• The Basics of Supervision
• Time and Priority Management
• Train the Trainer: Effective OJT
Feedback From Classroom Facilitations:
“The training was tailored specifically to our
needs; she learned our industry and
understands our specific
challenges.” Troy, Michigan
“What a spectacular event. I hope you come
back again soon.” Portland, Oregon
“I dread most training classes, but I was
pleasantly surprised at what I walked away
with.” Troy, Michigan
“Would I invite them back, ABSOLUTELY!”
Cleveland, Ohio
“Come for the bagels, enjoy your self and leave
with more tools.” Hampton, Virginia
“Was it worth my time? Every second was
valuable. I would recommend every single
employee attends.” Grand Rapids, Michigan
“The training was tailored specifically to our
needs; she learned our industry and
understands our specific
challenges.” Troy, Michigan
“What a spectacular event. I hope you come
back again soon.” Portland, Oregon
“I dread most training classes, but I was
pleasantly surprised at what I walked away
with.” Troy, Michigan
“Would I invite them back, ABSOLUTELY!”
Cleveland, Ohio
“Come for the bagels, enjoy your self and leave
with more tools.” Hampton, Virginia
“Was it worth my time? Every second was
valuable. I would recommend every single
employee attends.” Grand Rapids, Michigan
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